Terms & Conditions

The terms that govern your use of Oak Frame Solar's website and services

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website oakframesolar.co.uk and the services provided by Oak Frame Solar ("we", "us", "our", or "Company"). By accessing and using our website, you accept and agree to be bound by these Terms. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Oak Frame Solar is a trading name of:

NESTI LTD
Company Registration Number: 11163863
Registered Address: Unit 2, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

3. Services

Oak Frame Solar provides bespoke oak frame solar installations tailored to individual customer requirements. Our services include:

Configurator Tool

The online configurator tool available on our website provides indicative guide prices only. These prices are:

A formal quotation will be provided following a site survey and detailed assessment of your specific requirements. Final prices may vary based on site conditions, access, local authority requirements, and bespoke customisation.

4. Quotations & Pricing

Guide Prices

Guide prices displayed on our configurator are indicative estimates for reference purposes only. They do not constitute formal quotations or offers to sell.

Formal Quotations

All formal quotations provided by Oak Frame Solar are:

VAT

All prices and quotations include Value Added Tax (VAT) at the current applicable rate in England.

5. Deposits & Payment

A deposit is required to secure your booking and reserve your installation date. The deposit amount will be specified in your formal quotation. Payment terms and schedules will be agreed upon in writing as part of your formal contract for services.

Accepted payment methods will be confirmed during the quotation and contract stage. We reserve the right to adjust payment schedules based on project complexity and timelines.

6. Intellectual Property

All content on this website, including but not limited to:

...are the exclusive property of NESTI LTD and Oak Frame Solar, or are used with appropriate permission. You may not reproduce, distribute, or transmit any content from this website without our prior written consent.

7. Limitation of Liability

To the extent permitted by English law, Oak Frame Solar and NESTI LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including loss of profits, data, or business opportunity.

Our total liability under these Terms shall not exceed the amount paid by you for services in the 12 months preceding the claim. Some jurisdictions do not allow limitations on liability, so this limitation may not apply to you.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud.

8. Cancellation & Consumer Rights

Distance Contracts

For distance contracts (those where services are arranged at a distance, such as primarily online), you have the right to cancel within 14 days of contract formation under the Consumer Contracts Regulations 2013, without penalty and without providing a reason.

Exceptions for Bespoke Goods

Your cancellation rights do not apply once the execution of the contract has begun with your explicit consent, in particular for bespoke oak frame solar designs that are specifically tailored to your requirements and cannot be offered to other customers.

To exercise any cancellation rights, you must notify us in writing within the specified timeframe. Instructions for cancellation will be provided with your contract.

9. Complaints & Disputes

If you have any complaints or concerns regarding our services, please contact us at:

Email: enquiries@oakframesolar.co.uk

We will acknowledge your complaint within 5 working days and work to resolve the matter promptly. If you are not satisfied with our response, you may escalate your complaint in writing to the registered address of NESTI LTD.

10. Website Use & Acceptable Conduct

You agree to use our website in compliance with all applicable laws and these Terms. Specifically, you agree not to:

Accuracy of Information

While we endeavour to ensure that information on our website is accurate and up-to-date, we do not warrant the accuracy, completeness, or timeliness of any information. You use our website and its information at your own risk.

11. Third-Party Links & External Websites

Our website may contain links to third-party websites and resources. We are not responsible for the availability, accuracy, content, or quality of external websites or the products and services they offer. Your use of third-party websites is governed by their own terms and conditions.

We do not endorse any third-party websites or content linked from our site, and we shall not be liable for any direct or indirect loss resulting from your use of external links.

12. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Both parties submit to the exclusive jurisdiction of the English courts.

13. Changes to These Terms

Oak Frame Solar reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon publication on this website. Continued use of our website following the posting of revised Terms means that you accept and agree to the changes. We recommend reviewing these Terms periodically for updates.

14. Contact & Support

For any questions about these Terms and Conditions, or to discuss our services, please get in touch:

Oak Frame Solar
Trading Name of NESTI LTD
Email: enquiries@oakframesolar.co.uk
Registered Address: Unit 2, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

Last updated: 21 March 2026